Effective Date: 24 September 2025
Licensor: Crylo Tech Ltd
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Contact: Phone +44 7881 673483 · Email crylotechltd@gmail.com
- Agreement and Scope
1.1 This End User License Agreement (the “Agreement”) outlines the terms under which Crylo Tech Ltd (“Crylo Tech,” “Licensor,” “we,” “us,” or “our”) grants you (the “Licensee,” “you,” or “your”) the right to use software, applications, online platforms, hosted services, firmware, documentation, and any related updates, patches, upgrades, or other materials provided by Crylo Tech (collectively referred to as the “Licensed Product”).
1.2 This Agreement governs your access to and use of the Licensed Product, regardless of whether it is delivered by download, physical media, online provisioning, SaaS, managed hosting, or other electronic distribution methods. If a separate written agreement, subscription agreement, order, or master services agreement governs the Licensed Product, those terms supplement and, in the case of conflict, take precedence over this Agreement as expressly stated.
1.3 By installing, accessing, activating, or using the Licensed Product, or by clicking “Accept” or similar, you agree to comply with this Agreement. If you do not accept the terms, you must not install, access, or use the Licensed Product and must delete or uninstall all copies. - Definitions and Interpretation
2.1 In this Agreement, the following terms have the meanings assigned below, unless the context requires otherwise:
Documentation: User guides, release notes, installation instructions, and other written materials provided with the Licensed Product
Endpoint: The authorized device, environment, user account, or instance specified in the license documentation where the Licensed Product may be used
Third-Party Components: Software, libraries, fonts, media, frameworks, or other components supplied by third parties and incorporated into the Licensed Product
Cloud Services: Any hosted or managed services provided by Crylo Tech
Subscription: A paid license that grants access to a Licensed Product on a recurring basis
Support Services: Maintenance, technical support, and service-level commitments outlined in the support schedule
2.2 Headings are provided for convenience and do not affect the interpretation of the Agreement. References to clauses and sub-clauses refer to those within this Agreement. - License Grant and Permitted Use
3.1 Subject to your compliance with this Agreement and the payment of applicable fees, Crylo Tech grants you a limited, non-exclusive, non-transferable (except as provided in clause 21), non-sublicensable license to use the Licensed Product in object code form only for the permitted purposes and within the scope, number of Endpoints, and territory specified in the license documentation or order (the “License”).
3.2 Your use rights are subject to any usage restrictions specified in the license, such as the number of users, devices, seats, or CPU cores. Any use beyond the authorized limits constitutes unauthorized use, and Crylo Tech reserves the right to charge additional fees or suspend access as outlined in clause 9.
3.3 Unless explicitly granted in writing, the License does not allow modification, adaptation, translation, creation of derivative works, reverse engineering, decompiling, disassembling, or attempting to derive the source code of the Licensed Product, except where such restrictions are unenforceable under applicable law. - Trial Licenses, Evaluation, and Access Restrictions
4.1 If Crylo Tech offers trial or evaluation access to the Licensed Product, such access is provided for the limited period specified by Crylo Tech and is subject to any limitations or usage constraints communicated alongside the trial. Trial access may be revoked at any time.
4.2 Trial versions are provided “as is” and are not covered by any warranty or support unless agreed otherwise in writing. Data from the trial may be deleted at the end of the evaluation period. - Subscription Licenses, Renewals, and Suspensions
5.1 Subscription licenses automatically renew at the end of each term unless either party provides notice of non-renewal in accordance with the subscription terms. Renewal fees will be based on the fees in effect at the time of renewal.
5.2 Crylo Tech may suspend access to Cloud Services or hosted Licensed Products if:
(a) Payment obligations are not met in accordance with the invoice terms
(b) A material threat to security or stability is detected
(c) The License terms are violated and the breach remains uncorrected within the given notice period. Suspension will be proportional, and Crylo Tech will attempt to notify you, unless immediate action is needed for security reasons. - Delivery, Activation, Authentication, and Online Operation
6.1 The Licensed Product may require activation, registration, or authentication via licenses, keys, tokens, or credentials provided by Crylo Tech or its authorized vendors. You are responsible for ensuring the accuracy of the information provided and for using the licenses only in authorized environments.
6.2 For Cloud Services or SaaS-delivered Licensed Products, Crylo Tech will make reasonable efforts to provide access according to the published service terms. You acknowledge that access may be affected by factors outside Crylo Tech’s control, such as third-party networks and internet connectivity.
6.3 Where the Licensed Product integrates with third-party services or vendors, you are responsible for providing the necessary accounts, credentials, and for ensuring compliance with any applicable third-party terms. - Updates, Upgrades, and Automatic Changes
7.1 Crylo Tech may provide updates, patches, or upgrades to address security vulnerabilities, improve functionality, or comply with legal obligations. These updates may be applied automatically and without prior notice where necessary for security or compliance purposes.
7.2 If an update materially reduces functionality or imposes significant new obligations, Crylo Tech will make reasonable efforts to notify you in advance. You consent to the installation of non-intrusive security updates, critical patches, and hotfixes.
7.3 Major upgrades that materially change the Licensed Product may be licensed separately or subject to additional fees. Existing license metrics and entitlements will only be adjusted when explicitly stated. - Third-Party Components, Open Source, and License Obligations
8.1 The Licensed Product may include third-party components subject to separate license terms. Crylo Tech will provide a list of material third-party components and their respective licensing obligations upon request. Where required, Crylo Tech will include necessary notices or offer source code as stipulated by the licenses.
8.2 If third-party components impose obligations (such as attribution, redistribution conditions, or source code disclosure), you agree to comply with these terms in relation to your use of the Licensed Product. - Fees, Payment, Suspension for Non-Payment, and Audit Rights
9.1 If the License is fee-based, you will pay all amounts specified in the applicable invoice or order in cleared funds in accordance with the payment terms. Fees do not include taxes unless expressly stated.
9.2 If payment is not received for undisputed amounts, Crylo Tech has the right to suspend the License, disable access to the Licensed Product, or terminate this Agreement as outlined in clause 18. Suspension for non-payment will be lifted upon receipt of payment and may incur a reactivation fee.
9.3 Crylo Tech reserves the right to audit your compliance with the License terms where reasonably necessary and upon giving ten (10) business days’ notice. If an audit reveals unauthorized use, you will be required to pay the additional fees and cover the reasonable costs of the audit. - Proprietary Rights, Ownership, and Feedback
10.1 Crylo Tech and its licensors retain all rights, title, and interest in the Licensed Product, Documentation, and all associated intellectual property, except for the rights expressly granted to you under this Agreement. No ownership of the Licensed Product is transferred by this Agreement.
10.2 Any suggestions, feedback, or enhancement requests you provide regarding the Licensed Product will become the property of Crylo Tech and may be used without any obligation to you, subject to any separate confidentiality obligations. - Confidentiality and Customer Data
11.1 You agree to keep all non-public information provided by Crylo Tech confidential and not disclose it to third parties, except to employees, contractors, or advisers who need to know the information, subject to equivalent confidentiality obligations.
11.2 If the Licensed Product processes personal data on your behalf, the parties will enter into a Data Processing Agreement (DPA) to set forth the respective responsibilities. Crylo Tech will implement appropriate data protection measures but does not claim to be certified to any particular standard. - Warranties and Disclaimers
12.1 Crylo Tech warrants that the Licensed Product will substantially conform to the Documentation under normal use for thirty (30) days from delivery. If you notify Crylo Tech within this period of a material non-conformity, Crylo Tech will make commercially reasonable efforts to remedy the defect.
12.2 Except for the warranty in clause 12.1, the Licensed Product is provided “as is” without any other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose.
12.3 Crylo Tech does not warrant that the Licensed Product will be uninterrupted, error-free, or that all defects will be corrected. - Limitation of Liability
13.1 Crylo Tech’s total liability arising from this Agreement will not exceed the total fees paid by you in the twelve (12) months prior to the event giving rise to the claim, or £10,000, whichever is greater, unless a different cap is agreed in writing.
13.2 Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
13.3 Crylo Tech will not be liable for indirect, incidental, or consequential damages, including loss of profits, business, data, goodwill, or business interruption, even if advised of the possibility. - Indemnities
14.1 Crylo Tech will indemnify you against third-party claims that the Licensed Product infringes intellectual property rights in the United Kingdom, subject to the terms outlined in this Agreement.
14.2 This indemnity is subject to you notifying Crylo Tech promptly of any claim and providing full cooperation for the defense and settlement of the claim. - Support, Service Levels, and Data Retention for Hosted Services
15.1 Support Services will be provided as specified in the support schedule or service level agreement (SLA). Crylo Tech will make reasonable efforts to meet the published availability commitments but does not guarantee uninterrupted access.
15.2 Crylo Tech may retain logs and backups for support, security, and compliance purposes as set out in the applicable SLA or privacy policy. You must ensure that any data retention obligations are addressed in the applicable order or DPA. - Export Controls, Sanctions, and Compliance with Laws
16.1 You agree to comply with all applicable export control and trade laws and not to export the Licensed Product to prohibited countries or entities without the necessary licenses.
16.2 Crylo Tech may suspend or terminate access if required by law or sanctions. - Term, Termination, and Consequences of Termination
17.1 This Agreement commences on the date of acceptance and continues until terminated as outlined herein.
17.2 Either party may terminate this Agreement for material breach if the breach is not remedied within thirty (30) days of written notice. Crylo Tech may terminate immediately if you breach essential terms such as unauthorized redistribution or misuse of the Licensed Product.
17.3 Upon termination, you must cease all use of the Licensed Product and delete all copies from your systems, certifying in writing if requested by Crylo Tech. - Remedies and Injunctive Relief
18.1 You acknowledge that unauthorized use or distribution of the Licensed Product may cause irreparable harm to Crylo Tech, for which damages may not be an adequate remedy. Crylo Tech is entitled to seek injunctive relief in addition to other legal remedies. - Updates to Terms, Notices, and Agreement Changes
19.1 Crylo Tech may update this Agreement to reflect changes in products, regulations, or industry standards. Material changes will be communicated to you in advance. Continued use of the Licensed Product constitutes acceptance of the revised terms.
19.2 Notices under this Agreement shall be in writing and delivered to the contact details provided in the license registration. Notices are effective upon receipt. - Consumer Rights and Statutory Protections
20.1 If you are a consumer, nothing in this Agreement excludes or limits your statutory rights under applicable consumer protection laws. - Assignment and Transfer
21.1 You may not assign or transfer your rights under this Agreement without Crylo Tech’s prior written consent, except in the case of transferring a perpetual license with the sale of a business related to the Licensed Product. - Governing Law and Jurisdiction
22.1 This Agreement is governed by the laws of England and Wales, and any disputes shall be resolved in the exclusive jurisdiction of the courts of England and Wales. - Miscellaneous
23.1 If any provision of this Agreement is found to be invalid or unenforceable, the remainder of the Agreement shall continue in effect.
23.2 No failure to exercise any right will constitute a waiver of that right.
23.3 This Agreement, together with any orders, SOWs, DPAs, and license documentation, constitutes the entire agreement regarding the Licensed Product and supersedes any previous communications on the same subject matter. - Contact for License Management and Security Incidents
For any licensing inquiries, support requests, or reporting of security issues, please contact crylotechltd@gmail.com or call +44 7881 673483.